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Re: I f****d up.

Posted: Sun Mar 09, 2014 9:52 am
by John Sand
It has happened to me too, with the same great service response. One thing that can help clean up is to put the fermenter in a bucket or pan that holds the wort volume. That way any spill is contained.

Re: I f****d up.

Posted: Sun Mar 09, 2014 10:38 am
by Shermie
I thought about that as well.

But what I do now is put some cold water into the fermenter with the spigot secured and fastened to see if it will leak at all. I never knew that the spigot was so delicate and sensitive!

They actually sent me TWO spigots, but I'll order a few more just to keep on hand in case that problem happens again. :hammer:

Re: I f****d up.

Posted: Sun Mar 09, 2014 7:55 pm
by John Sand
Sam has been really good about that. I think that there are sturdier spigots on the market. Someone on the Borg may be able to point you in the right direction.

Re: I f****d up.

Posted: Wed Mar 12, 2014 4:20 pm
by Shermie
Yeah, also hopefully, Brewdemon will also someday offer more sturdier ones that won't break as easily. :clink: