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Re: Lost Morebeer (FedEx) shipment

Posted: Thu Dec 10, 2015 7:56 am
by RickBeer
FedEx and UPS allow you to setup free accounts which allow you to put comments in like "do not leave with neighbor" or "put on back deck", and these also trigger alerts to you when a package is in the stream with your address on it, when it's out for delivery, delivered, etc.

Re: Lost Morebeer (FedEx) shipment

Posted: Thu Dec 10, 2015 8:16 am
by Pudge
FedEx misdelivered the package. They didn't leave it over there because I wasn't home. The tracking number just listed it as "delivered". I had no clue where. To their credit, FedEx tracked it down and corrected the issue.


Edit... well, I had a "clue", but didn't know for sure.

Re: Lost Morebeer (FedEx) shipment

Posted: Thu Dec 10, 2015 11:30 am
by Rebel_B
After reading this, I'm glad to report that I don't have any neighbors with issues like this. They just have issues with driving, parking, etc...

Re: Lost Morebeer (FedEx) shipment

Posted: Thu Dec 10, 2015 10:30 pm
by Whamolagan
Pudge wrote:FedEx misdelivered the package. They didn't leave it over there because I wasn't home. The tracking number just listed it as "delivered". I had no clue where. To their credit, FedEx tracked it down and corrected the issue.


Edit... well, I had a "clue", but didn't know for sure.
So are you getting 2 deliveries?

Re: Lost Morebeer (FedEx) shipment

Posted: Fri Dec 11, 2015 5:12 am
by Pudge
No, I ended up with the original shipment. Morebeer sent out a replacement shipmen, but It was returned when the original finally made it to my house. The original shipment did come in two boxes. One was correctly delivered this week and the other misdelivered last week.

Hats off to Morebeer for quickly sending out the replacement supplies. Hats off to FedEx for quickly correcting their mistake. Screw Grinch across the road though. Just bad form.

Re: Lost Morebeer (FedEx) shipment

Posted: Fri Dec 11, 2015 4:34 pm
by Kealia
I've always been pleased with the service at MoreBeer so I'm happy to hear this.
Then again, I stop in the store because they are local to me - but the service is always great.