My LHBS guys are the best!
Posted: Sun Jan 18, 2015 6:41 am
Yesterday gave me just one more reason to love my LHBS and keep going there.
I have to drive about 45 minutes (and that's highway driving - 65 mph!) to get to my LHBS, but they're well-stocked, they're knowledgable, they're very helpful, and they usually give me something to smile about.
Yesterday I got there right as they opened, so I was the only one in the store. Joe, the owner, and two other employees were there, and they were joking with one of the guys about how he's always losing pens. Similar ball-busting to what we do in these forums. But anyway, he writes down my grain order, and starts filling it. Well, he starts filling 2/3 of it. I was looking ahead at my work schedule, and decided to buy supplies for my next three batches, so I needed three bags of grains. The other employee took the final third of my order.
Well, he didn't realize I didn't want my grains milled, so he started doing it, and by the time anyone else realized what he was doing, it was too late. Well, no big deal to me; I'll just keep the milled grains in a sealed bag for a couple of weeks, I don't care, and I certainly don't want my LHBS to have to eat the cost of it over something like that.
But then Joe started acting like it was a disaster. "That does it! First the pens, now this! I'm outta here! I quit! Burn this place down!"
These are guys I'd like to share a few homebrews with after hours. These are definitely guys I'll continue to shop. They amuse me, yeah, but they're making me a better brewer, too. Fresher grains, the proper equipment when I need to replace anything, good advice when I have a question.... This is what your LHBS is supposed to be.
I have to drive about 45 minutes (and that's highway driving - 65 mph!) to get to my LHBS, but they're well-stocked, they're knowledgable, they're very helpful, and they usually give me something to smile about.
Yesterday I got there right as they opened, so I was the only one in the store. Joe, the owner, and two other employees were there, and they were joking with one of the guys about how he's always losing pens. Similar ball-busting to what we do in these forums. But anyway, he writes down my grain order, and starts filling it. Well, he starts filling 2/3 of it. I was looking ahead at my work schedule, and decided to buy supplies for my next three batches, so I needed three bags of grains. The other employee took the final third of my order.
Well, he didn't realize I didn't want my grains milled, so he started doing it, and by the time anyone else realized what he was doing, it was too late. Well, no big deal to me; I'll just keep the milled grains in a sealed bag for a couple of weeks, I don't care, and I certainly don't want my LHBS to have to eat the cost of it over something like that.
But then Joe started acting like it was a disaster. "That does it! First the pens, now this! I'm outta here! I quit! Burn this place down!"
These are guys I'd like to share a few homebrews with after hours. These are definitely guys I'll continue to shop. They amuse me, yeah, but they're making me a better brewer, too. Fresher grains, the proper equipment when I need to replace anything, good advice when I have a question.... This is what your LHBS is supposed to be.