Props to Northern Brewer

[Beer-lord]

I had a bottling bucket for years that I'd keep Star San in and for the years of use, it developed a small crack at the bottom and a slow leak. So, since I needed a few things that my LHBS doesn't have, I ordered that and a new bottling bucket, lid and spigot from NB and got it before the end of the year. I finally got to using it last week and thought the hole cut for the spigot was funky and sure enough, it leaks. I tried 2 other spigots, extra washers and nothing worked so I emailed NB and asked if they had any ideas.
That was during the day yesterday (Sunday). I got an almost immediately reply back that they'll send me a new one! I then asked if they wanted proof and they said I could email a picture just to verify I still have the bucket and I did. It's shipping out today.
Nice work Northern Brewer!

[Funky Skunk Brewing]

Glad to hear that from NB. I have never had any issues dealing with them either. Always quick with replies and good customer service. My go to company for ordering most anything to do with brewing.

[haerbob3]

They have always treated me well. Took care of problems lots of help when one of the kits would not match their numbers when I ran it thru beersmith.

[packerduf]

I've heard nothing but good comments regarding Northern Brewer. I typically use Midwest Supplies and have been pleased with their service. Both offer discounts to active duty military, and veterans as well. I once sent a request for information (via email) to three brew supply shops, and Rebel Brewer was the only one to respond. I may have to send some business their way to show my appreciation.

[Beer-lord]

I like Midwest too. Once they sent me a lid that cracked where the airlock goes and sent me one via USP 2nd Day. That was not expected.
Even Austin Homebrew has been good to me. But I still buy as much as I can locally.