Ordering from Adventures in Homebrewing?

[dbrowning]

Anyone ever ordered ingredients ( YEAST specifically) from Adventures in Homebrewing?
I just did and I think it was a HUGE mistake.
My first concern was the date on a Bavarian Wheat blend (early Nov)
So I made a starter , just like I have every time before, and pitched yeast into starter
22 HOURS AGO
and NOTHING .... apparently DEAD yeast
What concerns me most is that it was one of 4 different yeasts ordered and delivered together.

Now what to do with 2 litres of wort containing a smackpack of DEAD yeast

[FrozenInTime]

Contact them about it. They *might* replace it, I have never ordered or dealt with them. As far as the dead starter/yeast, throw them in the wort 10 minutes before the end of the boil, it will act as a yeast nutrient. I hope they replace the yeast for you, keep us posted.

[RickBeer]

They are my LHBS. I'm sure Jason and his staff will make things right. Did you call them before posting? They are only open 12-4 EST on Sundays, but open at 10AM tomorrow.

[DaYooper]

They are also my LHBS and never had an issue. Im sure if you give them a shout they will replace the yeast for you. Was there last Sunday picking up a new 10 gallon mash tun and trying to peddle some hops. But, 3-4 months should generally be fine from what Ive heard. May just be a fluke if nada happened.